CONTACT US
Contact options available if and when needed
Our dedicated team of experts are on hand to provide you with whatever support you need. You can find our contact information below; we look forward to speaking to you
Our dedicated team of experts are on hand to provide you with whatever support you need. You can find our contact information below; we look forward to speaking to you
Welcome to our live chat! Connect with an EHS Representative instantly for real-time assistance and personalised support.
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Category
Contact Number
Contact Hours
Jobseeker
+44 333 188 9458
recruitment@earthhavenhealthcare.com
9am - 5pm
Staff
+44 333 188 9457
staff@earthhavenhealthcare.com
24hrs
Service User
+44 333 188 5404
client@earthhavenhealthcare.com
9am - 5pm
Organisation
+44 333 188 5405
client@earthhavenhealthcare.com
9am - 5pm
General Queries
+44 333 188 9456
info@earthhavenhealthcare.com
9am - 5pm
Media
+44 333 188 9456
media@earthhavenhealthcare.com
9am - 5pm
Accounts and Billings
+44 333 188 9456
accounts@earthhavenhealthcare.com
9am - 5pm
News
+44 333 188 9456
news@earthhavenhealthcare.com
9am - 5pm
Safeguarding
+44 333 188 9456
safeguarding@earthhavenhealthcare.com
24hrs
Request a call back and we will attempt to call you at a time that suits you best.
If you're having a technical problem, please let us know. Your feedback is important for us to fix the issue
For urgent inquiries outside of business hours, please use our emergency contact form or call us on 0333 188 9456. Your message will be prioritised and addressed as soon as possible. Please note that only urgent enquiries will be dealt with outside business hours, as we do not have the resources to attend to non-urgent queries during these times
We strive to respond to all inquiries as quickly as possible. For non-urgent queries, please allow up to 48 hours for a response. In cases where your query requires a more detailed investigation or involves complex issues, we will ensure to keep you informed about the progress. Rest assured, every message is important to us, and we are committed to providing timely and accurate responses.
Yes, we recommend visiting our FAQs Centre or our Resources & Information Library, which provides immediate answers to common questions and valuable information that may address your needs in the meantime.
If you encounter technical issues with our website, please help us by reporting the problem through our dedicated 'Report an Issue' form available on the website. We are committed to resolving technical issues swiftly and effectively. Your reports are crucial in helping us enhance our site's functionality and user experience. We appreciate your feedback and are dedicated to continuous improvement. Thank you for contributing to a better service for everyone.
Your feedback is invaluable to us as it directly influences the improvement of our services. Please share your comments or suggestions via our dedicated feedback platform, 'Voices of Care and Clients'. This platform not only allows you to voice your experience but also to engage with stories from our carers and clients. Explore their real-world stories of challenges, achievements, and the significant impact our services have had on their lives. Your input helps us continue to make meaningful differences every day. Visit the 'Voices of Care and Clients' section on our website to submit your feedback and to connect with the experiences of those at the heart of our services. Thank you for helping us enhance and refine our mission.
For career opportunities, please visit the 'Careers' section of our website. You can browse current openings and apply directly online. If you have specific questions about careers at EHS, contact our HR department at recruitment@earthhavenhealthcare.com.
Our customer service team supports multiple languages to better assist our diverse client base. For language-specific support, please specify your language preference when you contact us, and we will do our best to accommodate your needs.
EHS offers a comprehensive range of health and social care services. Details on each service can be found under the 'EHS Services' section of our website. Whether you’re looking for direct care options, software or AI solutions, you’ll find information tailored to meet the needs of various care settings.
Our EHS Legal Library is great starting points for accessing a wide array of legal documents, governance guidelines and compliance resources relevant to our service provision. These resources are designed to help individuals and organisations navigate the complexities of healthcare regulations and how we abide by them.
To ensure you receive the latest news, updates and insights directly from EHS, we recommend visiting our 'News' or 'Blog'. For more tailored updates, you can subscribe to our newsletter, which offers customisation options to focus on specific services or topics that interest you most. Additionally, our 'EHS Roadmap' provides a glimpse into our future plans and upcoming innovations, keeping you informed about our strategic direction. To subscribe and customise your newsletter preferences, please visit the 'Subscribe' section on our website. This way, you can stay connected with all aspects of our services that matter most to you.