TERMS & CONDITIONS

Rights and responsibilities with EHS

Our Terms & Conditions comprehensively outline the legal agreement between our company and its users, detailing the rules, responsibilities, and limitations of using our services, and it is crucial for our clients to thoroughly review and understand these terms to ensure a clear, transparent, and mutually beneficial relationship

(Updated 20th April 2024)
Welcome to the official website of Earthhaven Healthcare Solutions Ltd. ("EHS"). This section provides you with a comprehensive overview of the terms and conditions under which EHS offers you access to our services and digital content. These terms are designed to ensure a clear understanding of the legal obligations and rights that govern our relationship with users, clients, and partners. By accessing and using our website and services, you acknowledge that you have read, understood, and agreed to comply with these terms.

Overview of Terms of Use
Our Terms of Use set the legal framework for your interaction with the EHS website and services. This document outlines what you can expect from you in return. The Terms cover important topics such as the use of our services, intellectual property rights, your privacy, interactions with third parties, and the limitations of liability associated with the use of our site. We strongly encourage all users to read these terms carefully to understand their implications fully.

Accessibility of Services
EHS is committed to making its services accessible to a wide audience. Our website is designed to be user-friendly and inclusive, accommodating various user needs. We continuously strive to enhance the accessibility and usability of our site and services, adhering to available standards and guidelines to help ensure that all visitors can navigate and benefit from our offerings.

Website and Service Accessibility
Our website provides detailed information about our healthcare services and solutions, aiming to support the needs of healthcare professionals and patients alike. By providing a portal for easy access to healthcare information, professional contacts, and service inquiries, we facilitate a smoother healthcare experience for all involved parties.

Agreement to Terms
By using our website, you agree to be bound by the terms and conditions set forth in this document. If you do not agree with any part of these terms, you should discontinue access or use of our services immediately. Your continued use of our website and services following any updates or changes to our terms signifies your agreement to those changes.This introduction serves as the foundation for understanding your interactions and transactions on the EHS website. We value transparency and open communication, and we are committed to providing high-quality healthcare solutions that are ethical, responsible, and in compliance with applicable laws and regulations. For further details on specific terms and conditions, please refer to the respective sections of this document.
EHS Privacy Policy
At Earthhaven Healthcare Solutions (EHS) we prioritise data privacy and are fully committed to safeguarding and respecting the rights of all individuals. Our dedication lies in ensuring the confidentiality and privacy of the information entrusted to us while also maintaining transparency in our collection and utilisation of personal data.

This policy specifically pertains to EHS and aims to provide you with a clear understanding of how we gather and utilise your Personal Information. We have designed it to offer essential insights at a glance with the option to delve deeper via provided links for further details.

Please note that this Privacy Notice should be read alongside the terms of business applicable to the services provided by Earthhaven Healthcare Solutions Ltd. Your registration data and certain other personal information are subject to our. For more details, please refer to our Privacy Policy
Interactions with Advertisers and Merchants
At Earthhaven Healthcare Solutions Ltd. ("EHS"), our website and services may involve various interactions with advertisers and merchants. This section outlines the terms and conditions governing your dealings with these third parties through our site. Understanding these terms will help you navigate and conduct transactions effectively and safely.

General Guidelines for Dealings
Business Transactions
When you engage in transactions with advertisers and merchants found through our service, including the purchase or inquiry of goods and services, such transactions are strictly between you and the respective third party. EHS does not act as an agent, intermediary, or party in such transactions.
Autonomy in Dealings
You are responsible for all communications, agreements, and transactions with advertisers or merchants. This includes, but is not limited to, payment, delivery of goods and services, and resolving any disputes that might arise from such dealings.

Terms of Engagement
Responsibility
EHS does not take responsibility for the actions or policies of any advertisers or merchants. It is important to review the terms and conditions, privacy policies, and any other legal documents relevant to your dealings with these third parties.
Risks and Liabilities
EHS does not guarantee the quality, safety, legality, or availability of products or services offered by third parties through our site. You agree that EHS is not liable for any loss or damage you may incur from dealings with these advertisers or merchants.

Advertisements and Promotions
Participation in Promotions
If you choose to participate in promotions run by advertisers or merchants on our site, be aware that these are subject to terms and conditions provided by the organizers of these promotions. EHS is not responsible for and does not endorse the content or outcome of such promotions.
Accuracy and Endorsement
EHS does not verify the accuracy of the advertising content hosted on our website nor endorse any advertised products or services. Users should exercise caution and use their judgment before engaging with any advertisements.
Third-Party Interactions and External Links
Earthhaven Healthcare Solutions Ltd. ("EHS") offers a platform that may include links to third-party websites, resources, and services. This section of our terms and conditions aims to clarify the nature of these third-party interactions and the use of external links provided through our services.

Understanding Third-Party Links
Definition and Purpose
Third-Party Websites: These are websites owned and operated by entities other than EHS. They may offer complementary or supplementary services, information, or products that are related or useful to our users.
External Links: These links direct you to third-party websites. They are provided for your convenience to provide further information or services that are not offered directly through EHS.
Usage of Third-Party Links
When you choose to follow a link to any third-party website, you leave the EHS site and are subject to the terms and privacy policy of the external site. It is important to understand that EHS has no control over the nature, content, and availability of those sites.

Terms of Engagement
Autonomy in Access
You acknowledge and agree that EHS is not responsible for the availability of external sites or resources, and does not endorse any content, products, services, or other materials on or available from such sites.
Risks and Disclaimers
Non-Endorsement: The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
No Liability: EHS shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such site or resource.

Safety and Security Practices
Caution and Due Diligence
We encourage users to be cautious and to use their judgment when they access and use external sites. Always check the URL to ensure it is secure and reliable, especially before entering any personal information.
Regular Updates and Monitoring
While EHS strives to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. The links to other websites do not imply a continuous or comprehensive review of the content found on these sites. Site content may change without notice and may occur before we have the opportunity to remove a link which may have gone 'bad' or become inappropriate.
Intellectual Property Rights
Earthhaven Healthcare Solutions Ltd. ("EHS") is committed to respecting the intellectual property rights of others and expects users of our services to do the same. This section outlines the key aspects of intellectual property (IP) related to the services and content provided through the EHS website.

Ownership and Rights
EHS Intellectual Property
Content and Services: All content provided on the EHS website, including but not limited to text, graphics, logos, images, and software, is owned by or licensed to EHS and is protected by copyright, trademark, and other intellectual property laws.
Use of EHS Marks: The trademarks, service marks, and logos used and displayed on our services are registered and unregistered marks of EHS. Nothing on the EHS website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark without our written permission.

User Responsibilities
Respect for IP Rights: Users must not use any EHS intellectual property or any third-party content accessible through the EHS services in a manner that infringes the intellectual property rights of others.
Prohibitions: You may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the materials on the EHS website, in whole or in part, without obtaining permission from the rightful owner unless the use is legally permissible.

Licensing and Permissions
General Licensing: Any use of EHS content or intellectual property beyond personal and non-commercial use requires a specific license agreement.
Request for Permissions: Users wishing to use any content or intellectual property for purposes other than those explicitly permitted by these Terms must request and receive written permission from EHS prior to such use.

Protection and Enforcement
Monitoring and Enforcement: EHS actively monitors the use of its intellectual property and will enforce its rights to the fullest extent of the law, including seeking civil and criminal penalties.
Reporting Infringements: If you believe that your intellectual property rights have been infringed upon by our website content, or if a user of our services is infringing upon your rights, please contact us.

User-Generated Content
Ownership and Rights: By submitting user-generated content to EHS, you grant EHS a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such content throughout the world in any media.
Warranties on Content: You warrant that the ownership or other rights in the content you provide (including all relevant intellectual property rights) belong entirely to you and that no part of the content infringes any third party rights.
User Content
At Earthhaven Healthcare Solutions Ltd. ("EHS"), we encourage users to engage with our services by contributing their own content. This section outlines the terms and guidelines for posting, uploading, or otherwise submitting any content to the EHS website. Understanding and adhering to these terms ensures a respectful and legally compliant use of our platform.

Definitions and Scope
User Content: Refers to any texts, images, videos, audio, or other multimedia content, data, or communications that users upload, post, or otherwise transmit to the EHS website.
Scope: These guidelines apply to all forms of user content submitted to any part of the EHS website or services where such interaction is possible.

Conditions of Use
Rights and Responsibilities
Ownership: You retain all ownership rights to your content. However, by submitting content to EHS, you grant EHS a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such content worldwide in any media.
Warranties: You warrant that each piece of submitted content is original to you (or you have all necessary rights to submit it), that it does not violate the rights of any third party, and that it complies with all applicable laws and regulations.
Prohibited Content
Restrictions: You may not upload, distribute, or otherwise publish through the EHS website any content that is confidential, infringes on intellectual property rights, illegal, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material.
Compliance with Laws: User content must not promote any illegal activity, or advocate, promote, or assist any unlawful act.

Moderation and Removal
Moderation: EHS reserves the right, but not the obligation, to review, edit, or delete any content that we deem to be illegal, offensive, or otherwise inappropriate.
Enforcement Actions: EHS may take any action with respect to user content that it deems necessary or appropriate if it believes that such content could create liability for EHS, damage EHS’s brand or public image, or cause EHS to lose users or (in whole or in part) the services of its ISPs or other suppliers.

Liability
User Liability: You are solely responsible for the content you submit. You agree to indemnify and hold harmless EHS and its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the website or your violation of these terms.
Accuracy and Endorsements: EHS does not endorse any user content or any opinion, recommendation, or advice expressed therein, and EHS expressly disclaims any and all liability in connection with user content.

Intellectual Property
Infringement Claims: If you believe that your intellectual property rights have been violated by user content or if you believe that your user content has been used in a way that constitutes copyright infringement, please notify us.
Disclaimers
At Earthhaven Healthcare Solutions Ltd. ("EHS"), we strive to provide valuable and accurate information through our services. However, there are inherent limitations and conditions under which the information and services are provided. This section outlines the disclaimers associated with the use of the EHS website and services, clarifying the extent of our responsibilities to you as a user.

General Disclaimers
Accuracy of Information
EHS does not guarantee the completeness, reliability, or accuracy of the information presented on our website. The information is provided “as is” and is subject to change without notice. Users should verify any information obtained from the EHS site before relying on it.
Medical Information
Any medical information provided is for general informational purposes only and is not intended as medical advice. Always seek the guidance of your doctor or other qualified health provider with any questions you may have regarding a medical condition.
No Endorsements
EHS does not endorse or recommend any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on the website. Reliance on any information provided by EHS, EHS employees, contracted writers, or medical professionals presenting content for publication to EHS is solely at your own risk.

Service Availability

EHS does not warrant that the website will operate error-free or that the website and its servers are free of computer viruses or other harmful mechanisms. If your use of the website results in the need for servicing or replacing equipment or data, EHS is not responsible for those costs.

Use at Your Own Risk
Your use of the EHS website and content is at your own risk. If you are dissatisfied with any of the materials or services on the EHS website, or with any of EHS's terms and conditions, your sole and exclusive remedy is to discontinue using the website.

Limitations on Liability
EHS, its licensors, its suppliers, or any third parties mentioned on the EHS website shall not be liable for any damages (including, without limitation, incidental and consequential damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption) resulting from the use or inability to use the EHS website or the content, whether based on warranty, contract, tort, or any other legal theory, and whether or not EHS is advised of the possibility of such damages.

External Links
EHS is not responsible for the content of external sites linked from our website. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Limitation of Liability
Earthhaven Healthcare Solutions Ltd. ("EHS") provides its services with the intention to benefit users. However, there are inherent risks and limitations in all internet-based services. This section outlines the limitations of liability EHS holds in relation to its services and website. Understanding these limitations is important for all users as they set the framework for your use of the EHS services.

Scope of Liability
General Limitations
EHS, along with its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors, shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
Specific Exclusions
EHS shall not be liable for any failure or delay due to matters beyond their reasonable control. This includes natural disasters, governmental actions, laws or regulations, terrorism, labor strikes, or difficulties, communication system breakdowns, hardware or software failures, transportation stoppages, or slowdowns.
User Interactions and Content
EHS is not liable for any interactions between users of the site, whether online or offline. This includes direct dealings with other users and any outcomes from such interactions, such as personal injury or other harm.

Cap on Liability
To the extent permitted by law, the total liability of EHS for any claim under these terms, including for any implied warranties, is limited to the amount you paid us to use the applicable service(s) or product(s).

Third-Party Products and Services
EHS disclaims any liability related to any third-party product or service advertised or offered through the EHS website, and while EHS facilitates transactions with third parties, it holds no liability for any part of the interaction or transaction.

Indemnification
By using the EHS services, you agree to indemnify, defend, and hold harmless EHS and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Use or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
General Provisions
This section outlines the general terms that govern the use of the Earthhaven Healthcare Solutions Ltd. ("EHS") website and services. These provisions are designed to ensure clarity and understanding between EHS and its users, and to maintain a structured and legally compliant framework for operations.

Applicable Laws
Jurisdiction: The terms of use, your rights and obligations, and all actions contemplated by these terms shall be governed by the laws of the United Kingdom, without regard to its conflict of laws rules.
Compliance: Users must comply with all national, regional, and local laws applicable to their use of the EHS services and their activities on the EHS website.

Severability
If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.

Entire Agreement
These Terms of Use and any policies or operating rules posted by us on the EHS site or in respect to the service constitute the entire agreement and understanding between you and EHS.
Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.

Assignment
EHS may assign or delegate these Terms of Use and/or the EHS Privacy Policy, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under the Terms of Use or Privacy Policy without EHS’s prior written consent, and any unauthorized assignment and delegation by you is void.

No Waiver
The failure of EHS to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.
A waiver by EHS of any default shall not constitute a waiver of any subsequent default.

Modifications to Terms
EHS reserves the right, at our discretion, to change, modify, add, or remove portions of these Terms at any time by posting the amended terms on the EHS site. Please check these Terms periodically for changes. Your continued use of the site after the posting of changes constitutes your binding acceptance of such changes.

Dispute Resolution
Arbitration: For any dispute with EHS, you agree to first contact us and attempt to resolve the dispute with us informally. In the unlikely event that EHS has not been able to resolve a dispute it has with you after attempting to do so informally, we each agree to resolve any claim, dispute, or controversy (excluding any EHS claims for injunctive or other equitable relief) through binding arbitration.
Venue: The arbitration shall be conducted in the jurisdiction where EHS is located, and according to the rules of the UK.
Violations
Earthhaven Healthcare Solutions Ltd. ("EHS") is committed to maintaining a safe and respectful online environment on our website. This section outlines our policies regarding content violations and the actions we take to address them.

Reporting Inappropriate Content
User Responsibility: Users are encouraged to report any content they find inappropriate, offensive, or harmful. This includes content that is pornographic, defamatory, illegally disseminated, or otherwise objectionable.
Contact Information: To report inappropriate content, users should contact EHS immediately using the designated contact options available on our website.

Content Moderation
Right to Remove: EHS reserves the right to remove any content from the website at any time without notice. This includes content that we deem contrary to accepted standards of behavior and morality, offensive, or in violation of our content guidelines.
Content Review: Our team reviews reported content to determine whether it violates our Terms of Use. Decisions to remove content are at the sole discretion of EHS and are final.

User Compliance
Acceptance of Terms: By using the EHS website, you acknowledge that you have read, understood, and agreed to comply with these terms of use. You also agree to adhere to the ethical and legal standards set forth in our policies.
Action Against Violations: Users found to be repeatedly or egregiously violating our terms may be subject to actions such as temporary or permanent suspension of access to our services. EHS takes these measures to protect other users and the integrity of our platform.

Maintaining a respectful and lawful environment is crucial for all users of the EHS website. We rely on our community to help us by reporting any violations of these guidelines. Your cooperation is essential in helping us provide a safe and positive experience for everyone involved. If you find any of our terms unacceptable, we request that you discontinue the use of our site.
Applicable Law
This section outlines the legal framework that governs the relationship between you and Earthhaven Healthcare Solutions Ltd. ("EHS"). By using our website and services, you agree to abide by the laws and regulations outlined below.

Governing Law
Jurisdiction: The Terms of Use, along with any separate agreements whereby we provide you services, shall be governed by and construed in accordance with the laws of England and Wales.
Legal Compliance: Users of the EHS website and services must ensure their use is compliant with all applicable local, national, and international laws and regulations.

Venue and Jurisdiction
Exclusive Jurisdiction: For any disputes arising out of or related to the EHS website or services, the courts located in England and Wales will have exclusive jurisdiction.
Legal Proceedings: You agree that any legal action or proceeding between you and EHS related to the Terms of Use, any services, or any content on the EHS website shall be brought exclusively in a federal or state court of competent jurisdiction sitting in England.

Enforcement of Legal Rights
Rights and Remedies: EHS reserves the right to seek all remedies available at law and in equity for violations of these Terms of Use, including the right to block access from a particular internet address to our site.

Dispute Resolution
Informal Negotiations: To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms of Use (each a "Dispute" and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating any arbitration or court proceeding.
Alternative Dispute Resolution: Other resolutions such as mediation or arbitration may be used as an alternative to litigation, where deemed appropriate, and if the parties mutually agree.

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EHS London Office - HQ
Earthhaven Healthcare Solutions
37th Floor
One Canada Square
Canary Wharf
London
E14 5AB
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EHS London Office - One Canada Square, Canary Wharf, London, UK